POSTPONEMENT FAQS

The health and safety of every member of our community and our team are of the utmost importance to us. After closely monitoring the risk and impact of COVID-19 on a daily basis, and speaking at length with members of our community, InterDrone, which had been scheduled for August 18-21, 2020, has been postponed to December 15-17, 2020. The event will still be held at the Hyatt Regency in Dallas, TX.

Below are some frequently asked questions which hopefully will help both attendees and speakers understand the next steps for the conference postponement.  If you still have questions, please contact us.

ATTENDEES

Should I re-register?

No! Your existing registration is unchanged and valid for InterDrone 2020, taking place December 15-17, 2020 at the Hyatt Regency in Dallas, TX.

What are my options if I am unable to attend later in the year?
We very much hope you will still be able to join us, but we understand that conflicts may arise with the new dates. If you are no longer able to attend due to a date conflict, you have two options:

1) To transfer your conference pass to another team member, contact Registration Customer Service at Tasha.Beckford@EmeraldX.com

2) To request a 100% refund, you must contact Registration Customer Service by July 3rd, 2020. The deadline for credit requests is July 3rd, 2020. Please email Tasha.Beckford@EmeraldX.com

Is there a deadline if I would like to transfer my pass to a colleague?
No. To transfer conference pass(es), registrants unable to attend may send a substitute from the same company by having him or her bring the registrant’s confirmation letter to InterDrone to receive a badge for admission. Or, you can contact Registration Customer Service (see contact details above) and request the change prior to the event.
Is there a deadline if I would like to request a registration credit or request a refund?
Yes. July 3rd is the deadline to request a credit that can be applied to registration for InterDrone or to request a 100% refund. Requests received after this date will not be eligible to receive a credit toward InterDrone or a refund for this year’s event.
Will the program change?
We anticipate that most of our existing speakers will still be able to participate. We are currently in the process of re-confirming each speaker and will replace any who are unable to participate with equally high-quality speakers.
Should I cancel my flight?
Many airlines are offering waived change fees at this time. We would recommend changing your flights to align with the new show dates as soon as possible.
How do I rebook my hotel?
For assistance, please contact Michael Sauer, at Michael.Sauer@EmeraldX.com.

EXHIBITORS

Am I still an exhibitor at InterDrone 2020?
Yes. Your InterDrone space application is still reserved for the event. Our team will be reaching out with a one-page contract addendum requiring acknowledgement of the new event dates.
Will my sponsorship roll over to the new dates?
Yes. All signed sponsorship contracts will remain valid. Our team will be reaching out with a one-page sponsorship contract addendum requiring acknowledgement of the new event dates.
Are there still sponsorship opportunities available?
Yes! Many sponsorship deadlines that had passed will now have new deadlines and are available again. If you are interested in exploring opportunities or customizing a new sponsorship idea, please contact Jon McLoughlin at jon.mcloughlin@emeraldx.com
What are my options if I am unable to exhibit on the new dates?
We very much hope you will still be able to join us, but we understand that conflicts may arise with the new dates. If your company is no longer able to attend due to a date conflict, please contact Jon McLoughlin at jon.mcloughlin@emeraldx.com

SPEAKERS

Am I still speaking at InterDrone?
Yes, we hope so! Our team will be reaching out with a one-page addendum to your speaker agreement, acknowledging confirmation of the new InterDrone dates, or a new contract with updated dates.
Will my speaking time and topic be the same for the new InterDrone dates?
Most likely, yes. If there are any agenda changes due to speaker cancellations, our content team will reach out immediately to communicate updates to the schedule.
Should I cancel my flight?
Many airlines are offering waived change fees at this time. We would recommend changing your flights to align with the new InterDrone dates as soon as possible. Please reach out to Michael Sauer (Michael.Sauer@EmeraldX.com) if you have any issues changing your flights.
Will you be rebooking my hotel?
If you have already booked your hotel and have questions regarding this process, please reach out to Michael Sauer (Michael.Sauer@EmeraldX.com).
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